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SERVICE OF
PROCESS
Our general service of process consists
of five attempts. A courtesy phone call is normally made to
the attorney, on divorce summons or other sensitive
processes, after the service has been completed. For local
clients, large litigations are picked up if needed. Local clients
can also call our office on rush services and the court
documents will be picked up and executed the same
day. We are so diligent at our standard service of process
that many respondents are served before they reach the next level or the
"enhanced service of process."
ENHANCED SERVICE OF PROCESS
Designed for those
defendants who are eluding service from deputies and process
servers. We have been effectively serving those difficult subjects
who have been successful in evading service by the Deputy Sheriffs or
process serving companies who use conventional methods. We are creative
and innovative in our approaches and trained to quickly locate the
respondents, and to attempt to serve them in the most efficient manner
possible. Each service is carefully analyzed to minimize the number
of attempts.
CORPORATE FRAUD
INVESTIGATIONS
Our firm has specialized in assisting business and
industry in the protection of assets through a variety of sophisticated
investigative techniques. The investigations include
investigating purchasing irregularities, kick-backs, expense fraud,
warehouse theft, check fraud, cash handling variances, organized theft
rings, cargo thefts, fraudulent refunds, credit card and other acts of
employee dishonesty. Our firm has successfully resolved
thousands of fraud matters utilizing such techniques as auditing,
interviewing, background investigations, concealed surveillance camera
equipment, use of undercover investigators (as a customer or even as an
employee) and a variety of other sophisticated approaches to one of the
most significant and recurring problems faced by the industry. We
approach each investigation with an open mind, focusing not only on
apprehending the perpetrator, but also preparing the case for possible
prosecution along with restitution.
RETAIL LOSS PREVENTION / SHRINK
AUDITS
Employee theft and misconduct can
make an otherwise profitable business unprofitable. A typical
audit consists of the investigator thoroughly examining the existing condition
of a business. First, we listen to the problems that
you are experiencing. Second, we inspect the place
of business, on-site. A thorough Loss Prevention examination
is made identifying areas of opportunity for loss by the employee.
Once our audit is complete, we propose an action plan to counter the
problem. With over twenty-five years of experience dealing with
these problems, our firm has a lot to offer our
clients.
EMPLOYEE INTERVIEWS / STATEMENTS
Since the passage of the Federal
Employee Polygraph Protection Act, corporate use of the polygraph has been
severely restricted. However, we pride ourselves on our established
record regarding the skill of the interview process. Through simple
interviewing using a non-accusatory manner, we are able to determine, with
a high degree of reliability, the employee's truthfulness (or lack
thereof) to the issue under investigation. By utilizing this aid to
the investigation, we are able to focus our attention on the proper
suspect and/or continue the interview culminating in a
confession.
If the perpetrator is identified
and a written confession is obtained, a restitution statement for the merchandise
or money is also obtained. Civil and criminal action is then
considered. We have found that some corporations, once the perpetrator is exposed,
would rather cut their losses and not prosecute, reducing the cost of a lengthy
criminal or civil prosecution. However, employee restitution is expected as part of
the condition to accepting the resignation. Even if the investigation does
not reveal the perpetrator, two very important elements are often
established. First, the investigation proceedings raise the awareness bar
of Loss Prevention. Employees now know that if misconduct is noted by the
company, the company will take the necessary steps to address the problem. Second,
not all investigations will conclude with the identification of a
perpetrator and/or a confession. However, the company can now issue and establish
new policies and procedures which will reduce or eliminate future
infractions of this nature.
SEXUAL HARASSMENT INVESTIGATIONS
Sexual harassment on the job took a dramatic leap into
public awareness in October 1991 when Professor Anita Hill's charges
against Judge Clarence Thomas became known after his nomination to the
United States Supreme Court. Suddenly, sexual harassment was
featured on every talk show and debated in every work place in
America. Within a few days, the number of sexual harassment
complaints filed with government agencies quadrupled. Business must
react quickly and address these types of allegations to protect the
alleged victim as well as the corporation.
HOTEL / RESTAURANT
INVESTIGATIONS
Our firm provides an in-depth spotting service for restaurant and
hotels to ensure proper customer service and standards are being
met. Additionally, we provide investigations into theft and other
employee misconduct and improprieties. We have provided this service
to several well-known hotels and restaurants in the Chicago
area.
SURVEILLANCE
Our firm has been successfully
providing this service for over two generations and more than forty-five
years -- always keeping in mind that the most important goal is
discretion. Surveillance requires numerous tactics which we
have mastered with experience. Our associates are hand-picked to
match the best-suited investigator with the proper surveillance. We
would rather give up the surveillance for a day rather than be
discovered. We back this up by only charging our clients for time
spent and not for half or the entire day as other firms
do.
CHILD CUSTODY
INVESTIGATIONS
This service is designed to document
and describe the conditions and care of children. We also provide an
in-depth look at spousal behavior. Our goal is to uncover any type
of neglect, abandonment, or the act of contributing to the delinquency of
a minor. This service is designed to uncover any possible criminal
offense as well as any violations of the child custody
agreement.
SPOUSAL / MATE
INVESTIGATIONS
If you are suspicious of your spouse or mate, we will conduct an investigation that will focus the
activities of the individual under investigation. Any unusual activity will be discreetly documented and confidentially reported back to the client.
This type of inquiry can also be used as a pre-marital investigation. There is nothing like peace of mind.
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